Frequently Asked Questions
Everything you need to know about our products, services, and enterprise solutions.
1General Information & Accounts
Master Office Automation is a comprehensive B2B procurement partner offering office supplies, facility maintenance products, IT hardware, safety solutions, printing & branding products, and more. We help businesses streamline purchasing and supply management across multiple locations.
To create a corporate account, you can request an invite code from your company's Group Admin, or use the 'Request a Quote' form to get in touch with our sales team to set up a new enterprise group.
You can place orders through our online portal — after signing in, you’ll see your contracted catalog and pricing. Simply select items, submit the order, and track its status in real time.
Yes, registered business accounts help you access contract pricing, approval workflows, and order history.
While there is no strict minimum order value for general catalog items, bulk pricing and free shipping usually apply to orders exceeding ₹5,000. Custom printed items may have specific Minimum Order Quantities (MOQs).
You can email info@masterofficeautomation.com or call +91-7996167167 (Mon–Sat, 9:30 am–6:00 pm IST).
2Enterprise Solutions & Workflow
We offer enterprise procurement solutions that include centralized ordering portals, manager approval workflows, spend analytics, and integration with existing business systems — reducing operational overhead and mismanaged procurement.
Manager approval workflows allow an authorized manager to review, approve, or reject purchase requests before they are finalized. This increases accuracy, lowers risk of overspending, and improves inventory control.
Yes — on the portal you can maintain a custom catalog tailored to your business contracts, ensuring only approved items and negotiated pricing are visible to your team.
We bundle purchasing across categories, standardize orders, and automate workflows so businesses reduce duplicate suppliers, eliminate surprise costs, and improve spend visibility — leading to measurable savings.
Yes — our platform generates Monthly, Quarterly, and Yearly spend reports to help businesses monitor procurement efficiency and budget performance.
Any organization — from SMEs to large corporations — that needs to manage multi-location office supplies, facility materials, IT equipment, safety products, and printing/branding services through a unified, automated procurement system.
3Shipping, Billing & Payments
Yes! We have a robust logistics network and deliver business solutions and products PAN India through our logistics partners, ensuring timely distribution to your business locations.
Absolutely. Our portal provides real-time tracking and status updates after your order is placed, from dispatch to delivery.
Standard office supplies are typically delivered within 2-4 business days. IT Hardware and customized promotional items may take 5-10 business days depending on stock availability and customization requirements.
Absolutely. We are a fully compliant B2B supplier. Every order comes with a valid B2B tax invoice so your business can claim the GST Input Tax Credit.
Yes, we offer credit facilities (e.g., Net 30 days) for verified enterprise customers. This is subject to a background check and signing a corporate vendor agreement.
4Housekeeping, Cleaning & Hygiene
We supply a complete spectrum of industrial-grade cleaning chemicals for every surface. This includes Taski and Diversey chemicals (R1 to R9 series) for bathroom hygiene, glass cleaning, furniture polishing, and floor maintenance. We also provide specialized solutions for carpet shampooing and heavy-duty degreasing.
Yes, we are a leading supplier of bulk washroom consumables. We stock high-quality toilet rolls, jumbo rolls (JRT), C-fold and M-fold paper towels, and facial tissues. We can supply these in bulk quantities for large campuses to ensure you never run out of essential hygiene supplies.
Absolutely. Beyond chemicals, we provide comprehensive cleaning tools including microfiber cloths, wet and dry mops, wringers, janitorial trolleys, and signage boards. For larger facilities, we can also source industrial vacuum cleaners and floor scrubbing machines.
Yes, we support corporate sustainability goals by offering a range of Green Seal certified and eco-friendly cleaning agents. These products are effective against germs but safe for your employees and the environment, reducing the chemical footprint of your facility.
5Product Category Specifics
We stock a complete range of general office stationery including A4 copier paper (JK, B2B), filing accessories (box files, folders), writing instruments (pens, markers, highlighters), desk organizers, staplers, and adhesives. We ensure your team has every essential tool to stay productive.
Yes, we offer end-to-end printing services. This includes corporate letterheads, visiting cards, ID cards with lanyards, and customized promotional merchandise like branded mugs, t-shirts, and notebooks to maintain your brand consistency.
We supply essential IT peripherals and hardware such as keyboards, mice (Logitech, Dell), HDMI/VGA cables, monitors, external hard drives, pen drives, and networking accessories to keep your IT infrastructure running smoothly.
Safety is a priority. We supply industrial-grade Personal Protective Equipment (PPE) including safety shoes, high-visibility jackets, safety helmets, gloves, face masks, and fire extinguishers that meet standard safety compliance regulations.
Absolutely. We curate premium corporate gift hampers for Diwali, New Year, and employee onboarding kits. Our range includes electronics, leather goods, eco-friendly kits, and gourmet hampers, all customizable with your company logo.
For your dispatch and logistics needs, we supply corrugated boxes (3-ply/5-ply), BOPP tapes (transparent/brown), bubble wrap, stretch film, strapping rolls, and courier bags to ensure safe transit of goods.
Yes, for Facility Management (FM) teams, we supply MRO items including PVC/CPVC pipes, valves, taps, Teflon tapes (Plumbing) and LED bulbs, tube lights, switches, sockets, extension cords, and wires (Electrical) for daily maintenance.
We provide general building hardware and tools such as fasteners (screws, nails, bolts), hand tools (screwdrivers, hammers, pliers), power tools, door closers, handles, and locks to support your facility repair teams.
Yes, we provide end-to-end installation, calibration, and maintenance for all Retail Security Systems (EAS/RFID) across India through our certified technician network.
Still have questions?
Can't find the answer you're looking for? Our enterprise experts are ready to customize a solution for your business.